Job Summary

We are seeking highly motivated, detail-oriented, and reliable professionals to join our growing team as Patient Scheduling/Front Desk Executives for U.S.-based healthcare providers. In this vital role, you will act as the first point of contact for patients, ensuring that their appointment scheduling experience is seamless, professional, and stress-free.

As a front-line representative, you will handle patient interactions with empathy and efficiency, while also ensuring that all data is accurately recorded in electronic health systems. This position requires excellent communication skills, the ability to multitask under pressure, and a commitment to maintaining the highest standards of patient confidentiality.

The job is ideal for candidates with prior experience in U.S. healthcare operations, medical office administration, revenue cycle management (RCM), or call center scheduling. You will be working directly with doctors, nurses, and other healthcare professionals to manage patient flow, confirm appointments, and keep medical records updated in real time.

Joining our team means more than just a job it is an opportunity to grow your career in healthcare support services, develop expertise in patient management, and gain international exposure by working with U.S. healthcare clients. We offer a competitive salary package, professional training, and career advancement opportunities to help you succeed in this role.

If you are dependable, quick to learn, and passionate about delivering exceptional patient support, this role gives you the platform to build a long-term, rewarding career in healthcare administration.

Key Responsibilities

As a Patient Scheduling/Front Desk Executive, you will be responsible for:

• Managing inbound and outbound calls to schedule, confirm, or reschedule appointments.
• Updating and maintaining accurate patient records in EMR/EHR systems.
• Coordinating appointment calendars for multiple healthcare providers.
• Providing professional and empathetic communication to patients.
• Assisting with patient queries, reminders, and follow-ups.
• Supporting clinical staff by ensuring real-time appointment flow.
• Safeguarding patient confidentiality and data security.

Required Skills & Qualifications

To qualify for this role, candidates should have:

• Minimum 1 year of patient scheduling experience (required).
• Prior experience with U.S. healthcare systems (front desk, RCM, call center, or medical office).
• Strong command of the English language (both written and verbal).
• Excellent organizational, multitasking, and problem-solving skills.
• Familiarity with EMR/EHR software (preferred but not mandatory).
• Ability to remain calm and efficient under pressure.
• A proactive, dependable, and detail-oriented work ethic.

Salary & Benefits

We value our employees and offer competitive compensation along with professional growth opportunities:

• Salary: Rs 70,000 – Rs 100,000/month (based on experience).
• Full-time, stable employment with a U.S. healthcare client.
• In-person work location in Lahore.
• Professional work environment with growth potential.
• Training on advanced healthcare systems and practices.
• Long-term career development in the healthcare support sector.

FAQs (Frequently Asked Questions)

Q1: What is the working schedule for this role?
This is a night shift position aligned with U.S. time zones.

Q2: Is prior U.S. healthcare experience mandatory?
Yes, candidates must have relevant experience in U.S. healthcare, patient scheduling, or medical office support.

Q3: Do I need to know EMR/EHR systems?
Familiarity with EMR/EHR is preferred, but training will be provided if needed.

Q4: What is the minimum qualification required?
Strong communication skills, healthcare scheduling experience, and at least 1 year in a similar role are required.

Q5: Can fresh graduates apply?
This role is not for beginners. Prior healthcare or scheduling experience is necessary.

How to Apply

Interested candidates can apply directly through the official job posting link:
👉 Apply Now – Patient Scheduling/Front Desk Executive (Lahore)

Conclusion

If you are detail-oriented, fluent in English, and passionate about supporting U.S. healthcare providers, this role is perfect for you. The Patient Scheduling/Front Desk Executive position in Lahore offers a rewarding career path with excellent pay, professional growth, and exposure to international healthcare systems. Apply today and take the next step in your career.